Vozy

Vozy is a company that develops solutions for enhancing customer service experiences through the use of generative AI-powered virtual agents. Their offerings, such as Lili Resolve, Lili Assist, and Lili Analyze, help improve first-contact resolutions, synchronize virtual and human interactions, and analyze customer conversations to uncover trends and improve service quality. Vozy's platform is designed to streamline operations, boost productivity, and provide insights for better business decisions. The company is also committed to information security, holding certifications like ISO 27001, ISO 27017, and ISO 27018, demonstrating compliance with international cybersecurity standards.