Field Service Engineer

• Visit customers to perform preventative maintenance, repairs, fault analysis, and installation of medical devices
• Carry out on-site installation and maintenance of Histopathology and ancillary equipment
• Deliver accurate reporting and timely submission of Salesforce reports, expenses, spares stock management, and other service documentation
• Work closely with the Field Support Team to provide professional after-sales service within KPIs set by Service Management
• Travel extensively in the field, including overnight stays when required

• Educated in a Mechanical, Electronic, Electrical, or Biomedical qualification subject, or job-related experience related to the role
• Technical ability in mechanical strip down of assemblies
• Willingness to learn complex mechanical and electrically controlled medical devices
• Proficient in Microsoft Office
• Computer literate with CRM tools such as SFDC/Field Service
• Fluent Polish language in speaking and writing
• Communicational English
• Ability to travel, with 80% of time spent in the field including overnight stays when required
• Valid driver’s license with an acceptable driving record
• Ability to lift and move up to 20kg safely
• Experience in field service or a related role such as laboratory technician with a vocational qualification is a plus

• Health care program
• Paid time off
• Flexible, remote working arrangements for eligible roles
• Remote work arrangement allowing work from home