Sales Inbound Contact Center Operator

• Handle inbound sales, cross-selling, and customer retention interactions in the telecommunications sector
• Present the benefits of telecommunications products
• Provide sales, technical support, billing, retention, and cross-selling assistance
• Identify opportunities to increase customer value
• Resolve customer inquiries during the first contact
• Deliver exceptional service with care and a strong focus on the customer experience

• High school diploma
• Excellent written communication skills, with clarity, strong grammar, and empathy
• Ability to turn problems into efficient and satisfactory solutions
• Comfortable using computers and digital tools
• Fast and accurate typing skills
• Availability to work a 6-on, 1-off schedule, with alternating days off on Saturdays and Sundays
• Availability to work 6 hours and 20 minutes per day

• Transportation allowance
• Meal voucher
• Medical and dental insurance
• Life insurance
• Childcare assistance (for children up to 24 months old)
• TotalPass | Gyms, nutritionists, and therapy services
• Wellhub | Gyms, nutritionists, and therapy services
• Bullla Card | Credit card
• SESC membership
• Discounts at colleges and educational institutions
• Discounts at amusement parks
• Ongoing training and support for your professional development
• Welcoming, dynamic environment with many opportunities
• Career growth opportunities