TU PRÓXIMO CAPÍTULO
Product Owner – Matchmaking
Sobre el puesto
• Own the paying customer's experience after purchase end-to-end, from hypothesis to results
• Increase the share of customers who reach the value moment through activation, matching, relevance, and experience
• Ensure customers see an appropriate volume of offers
• Improve recommendation relevance and trust
• Increase relevant invites to paying customers
• Raise the probability that new customers form a quality match in their first week
• Design mechanics that bring users back into conversations, including gamification, nudges, and reminders
• Identify important matching parameters for different user segments
• Use segmentation, personalization, and offer data enrichment to improve results
• Find bottlenecks and growth points in the post-purchase journey using data and research
• Turn ideas into testable hypotheses with defined success metrics
• Collaborate with engineers, designers, analysts, and data/ML specialists to ship efficiently
• Manage requirements, priorities, and timelines
• Run experiments, analyze results and product metrics, iterate, and scale successful initiatives
• Hands-on B2C product experience in customer experience and customer journey design, activation, onboarding, or first-session experience
• Experience with discovery-driven products with a large volume of offers or listings
• Experience with search or feed relevance, matching, or recommendation systems
• Experience with segmentation, personalization, and enriching offers with data
• Relevant background in marketplaces and aggregators, dating and social discovery, real estate and classifieds, e-commerce with large catalogs, or products built around discovery, matching, recommendations, or personalization
• Ability to formulate hypotheses and define requirements
• Ability to drive delivery
• Ability to validate results and run A/B tests and other experiments
• Comfort with qualitative and quantitative product research
• Ability to work cross-functionally with designers, analysts, and engineers
• Understanding of product metrics and how to find growth opportunities
• Results-focused mindset
• Ownership and ability to work independently
• Comfort with changing priorities
• Clear and direct communication
• Treating failures as learning opportunities
• REMOTE OPPORTUNITY to work full-time
• Vacation 28 calendar days per year
• 7 wellness days per year (time off)
• Bonuses up to $5000 for recommending successful applicants for positions in the company
• 50% payment for professional training, international conferences, and meetings
• Corporate discount for English lessons
• Health benefits: compensation of up to $1,000 gross per year per employee for self-purchased health insurance or doctor’s fees for yourself and close relatives if not eligible for corporate medical insurance
• Equipped workplace and necessary equipment in offices or co-working locations
• Reimbursement of workplace costs up to $1,000 gross once every 3 years for co-working or home-office setup in other locations
• Internal gamified gratitude system with bonuses exchangeable for merchandise, team building activities, massage certificates, etc.