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SAP AMS Delivery

Sobre el puesto

• Serve as the main operational contact for SAP AMS Functional delivery topics, issues, and concerns
• Manage escalations for tickets, delivery quality, governance, and operational risks
• Empower the delivery team to achieve high-quality deliverables aligned with SAP AMS process requirements
• Ensure target service levels (SLAs/KPIs) are met
• Ensure contractual commitments are fulfilled

• SAP AMS Delivery functional background in FI, CO, SD, MM, PM, TM, or PP
• 5+ years of proven SAP AMS service management experience
• At least 5+ years of proven experience as an SAP consultant in modules such as Logistics (SD, PP, MM, EWM, etc.), FI-CO, or SuccessFactors
• Advanced English
• Experience meeting SAP AMS process requirements, SLAs, KPIs, and contractual commitments

• No benefits or compensation extras are specified in the posting.