Project & Program Management III

• Plan and coordinate all aspects of internal information and system-specific projects from initiation to delivery
• Coordinate projects involving network, server, or software implementation and upgrades, and PC deployment
• Define project requirements and perform feasibility and needs/impact assessments
• Develop detailed project plans and manage resource allocation, progress tracking, change control, testing, documentation, training, and on-time delivery within budget constraints
• Manage multiple, complex, cross-functional and technical projects
• Partner with functional teams during initiation, planning, design, procurement, deployment, and post-deployment phases
• Manage and track program milestones, timelines, and overall deliverables
• Create and maintain comprehensive project documentation, schedules, reviews, process documents, and risk analyses
• Define project scope and objectives, involve relevant stakeholders, and ensure technical feasibility
• Drive project lifecycle milestones from concept commit through project closure and advocate change management
• Use metrics and KPIs to measure project performance and provide regular status updates
• Lead internal process improvements across multiple teams and functions
• Account for risks and provide risk mitigation strategies
• Serve as primary project point of contact for vendor partners and internal stakeholders
• Coordinate and assist with regularly scheduled meetings with core teams
• Evaluate post-project results against metrics and recommend or implement improvements to delivery practices and processes

• Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Experience working with project management teams, resolving conflict, and meeting schedule timelines
• Excellent communication skills (verbal, written, documentation)
• Ability to work on multiple projects and assignments concurrently
• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
• In-depth experience creating spreadsheets, presentation material, and project/process documentation
• Strong observational and analytical skills, including ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
• Proven ability to collaborate with stakeholders and communicate project updates to client executives
• Familiarity with various project management methodologies
• Various certifications (preferred)
• Change management knowledge (preferred)
• Strong command of SQL queries, debugging data related issues and fetching the right metrics out of data sets (preferred)