PI Records Case Manager

• Collaborate with the legal team to support ongoing personal injury matters
• Maintain accuracy, timeliness, attention to detail, and high standards
• Provide dependable customer service and professional communication
• Conduct timely follow ups regarding outstanding records, bills, liens, and documentation
• Complete accurate data entry and maintain organized case information
• Keep required medical documentation organized and up to date
• Request medical records and supporting medical documentation from appropriate sources
• Obtain and organize medical records, bills, and lien information
• Use Filevine for case management and documentation activities

• 1-2 years of experience working as a case manager
• Personal Injury experience required
• Strong customer service and communication skills
• Professional fluency in Spanish and English
• Excellent attention to detail
• Strong organizational and time management skills
• Ability to take ownership of assigned responsibilities
• Dependable and accountable work style
• Ability to complete tasks and follow ups in a timely manner
• Strong teamwork and collaboration skills
• Ability to maintain high standards of accuracy and organization
• Effective data entry and case information management skills
• Ability to work with Filevine for case management activities
• Remote, Eastern Standard Time (EST)
• Monday to Friday availability
• Moderate call volume capability
• FileVine CRM proficiency

• Remote work opportunity
• Great Place to Work Certification company environment