SOC Manager, Bot Management, Fraud Prevention

• Report to the Director, Global SOC
• Establish and scale the Security Operations presence in the APAC region
• Build and develop the APAC SOC team, including hiring, onboarding, mentoring, performance management, and career development
• Lead APAC Security Operations across bot activity, automated abuse, fraud, web/API attacks, and complex incident investigations
• Establish and continuously improve investigation methodologies, playbooks, escalation paths, quality standards, and operational KPIs
• Ensure investigations produce clear, actionable findings and appropriate mitigation, detection, product, or customer recommendations
• Partner with Security, Engineering, Machine Learning, Product, Customer Success, and Technical Support teams to improve detection, response, and prevention capabilities
• Identify opportunities to automate investigative and operational workflows
• Maintain effective regional coverage and contribute to consistent global SOC operating standards
• Keep the team current on emerging bot, fraud, and security threats

• 6+ years of professional experience in cybersecurity, Security Operations, fraud prevention, trust & safety, abuse prevention, or a closely related field
• 2+ years of experience leading or managing technical teams, ideally within SOC, incident response, cybersecurity, fraud prevention, or trust & safety
• Proven experience hiring, onboarding, mentoring, and developing technical professionals
• Strong understanding of Security Operations, incident investigation, threat analysis, escalation management, and operational processes
• Practical knowledge of web and API security, including HTTP, WAFs, authentication abuse, OWASP-related vulnerabilities, rate limiting, and attack mitigation
• Understanding of bot management and automated abuse mitigation strategies
• Understanding of payment fraud prevention and detection strategies
• Strong analytical and data-driven mindset, with hands-on familiarity with SQL and large datasets
• Ability to work effectively with Engineering, Machine Learning, Product, Support, and customer-facing teams
• Strong written and verbal English communication skills
• Ability over ego: lead with expertise, curiosity, and humility; welcome challenge, give and receive direct feedback, and prioritize the best outcome over being right
• Nice to have: experience building a new SOC, fraud operations, threat detection, or abuse-prevention function
• Nice to have: hands-on experience with bot detection, fingerprinting, credential stuffing, scraping, account takeover, fraud rings, payment fraud, or identity fraud
• Nice to have: experience with WAF or bot-management platforms and related detection or mitigation controls
• Nice to have: familiarity with Python, security automation, AI/LLM-based tooling, analytics, or cloud-native environments
• Nice to have: professional certifications or advanced SANS/GIAC training, or equivalent practical expertise
• Must complete pre-employment screening and final in-person interview and identity verification in country of residence

• Fully remote position with flexible working hours
• The opportunity to work on bot management, fraud prevention, behavioral analysis, fingerprinting, and large-scale web traffic investigations
• Direct exposure to AI/ML-based security and abuse detection systems operating at internet scale
• An inspiring, globally distributed team and meaningful impact on systems used by hundreds of millions of people
• Pre-employment screening including third-party verification of work history, education, and identity
• Final in-person interview and identity verification step conducted in the candidate's country of residence