Senior Payroll & Tax Analyst

• Provide inquiry support by phone, email, and chat/IM to managers, employees, and retirees regarding payroll policies and processes
• Ensure accurate and timely payroll processing in compliance with company policies and regulatory requirements
• Audit, reconcile, and validate payroll transactions, earnings, deductions, taxes, and employee master data
• Research, analyze, and resolve complex payroll issues and escalations
• Support payroll processing for multi-state and multiple-entity environments
• Maintain payroll controls and ensure compliance with SOX and internal control requirements
• Perform payroll reconciliations, balancing activities, and variance analyses
• Develop payroll reports, metrics, and analytics
• Support payroll system implementations, upgrades, integrations, testing, and process improvements
• Manage complex payroll situations including garnishments, leave payments, termination payments, executive compensation, deferred compensation, bonuses, incentives, and equity compensation transactions
• Process ACH transactions, stop payments, reversals, and payroll funding activities
• Support year-end payroll activities, including W-2 preparation and reconciliation
• Ensure data integrity and accuracy across payroll systems
• Use advanced Excel and reporting tools to identify trends, anomalies, and improvement opportunities
• Support federal, state, and local payroll tax compliance
• Assist with payroll tax filings, deposits, reconciliations, amendments, and year-end reporting
• Research and resolve payroll tax notices, agency inquiries, and compliance issues
• Review employee tax setup, withholding configurations, and jurisdiction assignments
• Monitor legislative and regulatory changes and support required updates
• Partner with tax vendors, government agencies, Finance, HR, Legal, and external auditors
• Serve as a key payroll tax contact with ADP and government agencies
• Identify and implement payroll process improvements through standardization, automation, and technology
• Use Power Automate, workflow technologies, and AI-enabled solutions to reduce manual effort
• Participate in payroll transformation and continuous improvement initiatives
• Lead payroll and payroll tax process improvement initiatives
• Document payroll policies, procedures, and controls
• Support UAT, parallel testing, production validation, and payroll system changes
• Develop and execute payroll testing strategies
• Support acquisitions, integrations, and organizational change initiatives affecting payroll
• Train, mentor, and guide payroll team members

• 5+ years of US payroll experience in a large, complex multi-state organization supporting multiple FEINs
• 3+ years of payroll tax compliance experience
• Experience with US payroll operations
• Strong working knowledge of federal, state, and local payroll taxes
• Knowledge of wage and hour laws
• Knowledge of payroll accounting principles
• Knowledge of SOX compliance and internal controls
• Knowledge of equity compensation and executive compensation programs
• Experience researching and resolving payroll tax notices, audits, and agency inquiries
• Experience performing payroll reconciliations, audits, and compliance testing
• Strong proficiency in Microsoft Excel, including data analysis, pivot tables, advanced formulas, and reporting
• Advanced analytical skills, including interpreting large data sets, variance analysis, trend identification, and actionable recommendations
• Ability to leverage AI-enabled tools such as Microsoft Copilot
• Excellent organizational skills and attention to detail
• Strong verbal and written communication skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency with payroll systems such as Workday, ADP, UKG, SAP, Oracle, or similar
• Strong project support capabilities, including requirements gathering, testing, implementation, and change management
• Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or equivalent combination of education and experience is preferred
• Experience with global payroll operations is preferred
• Certified Payroll Professional (CPP) is preferred
• Experience with Power BI, Power Automate, SQL, or data visualization tools is preferred
• Experience supporting payroll transformations, system implementations, or process redesign initiatives is preferred
• Lean, Six Sigma, Project Management, or Agile experience is preferred
• Experience leveraging AI technologies to improve operational efficiency and reporting is preferred

• Full-time employment
• Virtual interviews conducted on video
• Identity verification process and privacy protections
• Opportunity to work for a Fortune 500 global business services company
• Assurant culture recognized as a Best/Great Place to Work in 14 countries
• Opportunities to contribute to innovative solutions and connected-world services