TU PRÓXIMO CAPÍTULO
Field Service Technician, Electromechanical
Sobre el puesto
• Install and commission sorting equipment at customer sites
• Perform maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Carry out preventive maintenance, troubleshooting and service operations
• Prepare customer visits from home
• Write service reports
• Update technical documentation
• Provide remote assistance when necessary
• Work primarily in Brittany and neighboring regions
• Occasionally provide support in other regions of France
• Minimum two-year technical degree (Bac+2) in electrical engineering, industrial maintenance, automation, electronics or a similar field
• Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French
• Ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis and repair of industrial equipment in a customer-focused environment
• Good IT skills, particularly with PC systems, networks and their configuration
• Experience in field service, customer-site maintenance, commissioning, installation or field technical support is a strong advantage
• Customer-service orientation and excellent interpersonal skills
• Valid Category B driving licence required
• Company vehicle provided, including a fuel card and authorization for personal use
• Annual variable bonus of up to 10% based on performance and achievement of company objectives
• Family health insurance fully funded by TOMRA
• All travel, accommodation and travel insurance expenses covered
• Benefits plan including salary continuation and life insurance
• 25 days of paid leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment and workwear provided
• Access to training and career development programs through TOMRA Learn
• Employee share ownership plan on preferential terms
• Seniority bonus every five years
• Team events and social gatherings
• Home-based position