Senior Software Engineer, AI Agent – Orchestration

• Build and ship features for the AI Assistant and Orchestration products, including agents, tools, and approval steps
• Add evaluation cases for AI behavior to catch prompt and model quality degradation before release
• Learn the AlertMedia platform, tools, and customer use cases
• Work with Python, Django, Next.js, React, Node, and other web technologies
• Use AI-enabled tools such as Claude and Codex for development, problem-solving, documentation, and productivity
• Work in an Agile environment using Git, JIRA, Jenkins, and Slack
• Contribute innovative development and ideas to AlertMedia’s technology leadership
• Collaborate with engineering and product teams
• Contribute to AlertMedia’s culture, values, and vision

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
• 6+ years of experience building scalable web applications, Python/Django/React/Node tech stack preferred
• Hands-on experience shipping LLM-powered features — agents, tool/function calling, MCP or similar integrations, retrieval, prompt and model evaluation
• Familiar with agentic design patterns and frameworks (Strands, AutoGen, LangChain, etc.)
• Experience with Amazon Web Services (or other cloud services) is required
• PostgreSQL, Redis, and other storage technologies experience required
• Established practice of writing unit and integration tests
• Proficiency using AI coding tools (Claude, Cursor, Codex, or similar) across the development lifecycle
• Collaborative mindset to partner with principal engineers and leadership to drive architectural evolution for a critical application
• Experience troubleshooting and remediating production issues
• Strong organizational skills and ability to manage multiple projects in parallel
• Ability and desire to work in a fast-paced challenging environment
• Outstanding communication skills and ability to effectively work cross-functionally
• Strong English proficiency (written and oral) is required
• Must have the legal right to work in Mexico without sponsorship now and in the future

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!