Account Manager, Medical

• Manage and grow a portfolio of established pharmaceutical and healthcare customers across the UK & Ireland
• Develop and execute account growth strategies to increase revenue, profitability, and customer engagement
• Identify customer needs, market trends, risks, and opportunities
• Build multi-level relationships with key stakeholders and decision-makers
• Create and maintain action plans supporting business growth and commercial targets
• Serve as the primary point of contact for assigned accounts
• Deliver value-driven solutions and coordinate internal resources for customer support and issue resolution
• Lead customer meetings, innovation sessions, product trials, and business reviews
• Identify and pursue expansion opportunities within existing and prospective accounts
• Collaborate with technical and commercial teams to develop tailored customer solutions
• Introduce new products, services, and innovations
• Prepare and deliver commercial proposals and presentations
• Manage contract negotiations and commercial agreements
• Support resolution of product, quality, and service-related challenges
• Own forecasting, budgeting, and sales planning for the portfolio
• Monitor account performance and deliver regular business updates
• Ensure achievement of revenue and profitability targets

• Minimum 5 years' experience in Account Management, Business Development, or B2B Sales
• Experience within pharmaceutical, healthcare, packaging, manufacturing, or industrial sectors is highly desirable
• Proven track record of growing customer accounts and delivering commercial results
• Strong experience managing customer relationships at multiple organisational levels
• Fluent English required
• Commercially driven with a passion for winning business
• Strong relationship-building and stakeholder management skills
• Proven negotiation and influencing abilities
• Ability to identify opportunities and convert them into commercial success
• Analytical mindset with strong financial and business acumen
• Excellent communication and presentation skills
• Self-motivated, organised, and able to manage priorities independently
• Collaborative team player who enjoys working across functions
• Proficient in Microsoft Office applications

• Flexibility of a home-based role with autonomy and ownership
• Career development opportunities within a global organisation
• Opportunity to work with innovative products impacting patient care and healthcare delivery
• Collaborative international team focused on growth, innovation, and sustainability