Sales Specialist

• Make calls to potential or existing customers from a provided database to inform them about a product or service using scripts
• Answer questions about products or the company
• Enter and update customer information in the database
• Take and process orders accurately in CRM
• Ensure that all product features are properly communicated to avoid cancellation in the later stage of the process or after issuance
• Provide daily MIS and reports, including call status, CRM updates, and sales data
• Achieve 100% verification success in welcome calls
• Offer the right products to customers with a success ratio
• Meet the call target set for the day
• Acquire E-commerce Analytics SaaS through telemarketing

• English and Arabic language proficiency
• 1.5 years of experience in a telesales representative role
• Proven track record of successfully meeting sales quotas, preferably over the phone
• Good knowledge of relevant computer programs, such as CRM software
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Ability to handle rejection
• Outstanding negotiation skills
• Ability to resolve issues and address complaints
• Good communication and selling skills

• Remote work
• Training on new products