Sales & Admin Associate

• Respond to customer and prospect inquiries promptly and professionally
• Support order processing, follow-ups, and customer communication
• Identify and follow up on sales opportunities with new and existing customers
• Maintain accurate sales records and report on activity and results
• Manage day-to-day administrative workflows, including documentation, filing, and scheduling
• Keep records, trackers, and shared files accurate and up to date
• Coordinate with internal teams to ensure tasks and requests are completed on time
• Prepare simple reports, summaries, and correspondence as needed
• Create and support engaging social media content reflecting the Herbal Goodness brand
• Monitor and respond to comments, messages, and online engagement
• Share ideas for campaigns, content, and ways to grow the digital presence

• A positive, energetic, and naturally outgoing personality
• Strong interpersonal and communication skills, both written and verbal
• A diligent work ethic and the ability to manage administrative workflows alongside sales responsibilities
• A creative eye for social media content and digital engagement
• Strong organizational skills and attention to detail
• Proficiency with Google Workspace or Microsoft Office
• Ability to learn new software quickly
• Prior experience in sales, customer service, or administration is nice to have
• Experience creating content with tools such as Canva or similar design apps is nice to have
• Familiarity with e-commerce platforms or CRM tools is nice to have
• Interest in health, wellness, or natural products is nice to have

• Pension contribution in line with Nigerian statutory requirements
• Health insurance