Presales Solutions Engineer

• Attend and perform technical online demonstrations for potential clients
• Create and customize trial portals to demonstrate the importance and use of the LMS
• Build use cases for prospects and solve integration questions
• Troubleshoot issues that prospects encounter in the LMS
• Respond to technical and functionality questionnaires
• Assist the proposals team in responding to RFIs by answering use case or technical questions
• Attend on-site demos with Account and Sales Executives
• Work with Sales and Account Executives to tailor demos to prospective clients' system needs
• Assist clients with technical questions and support the prospect journey

• Innovative mindset with the ability to think critically and solve complex problems
• Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients
• Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders
• Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions
• A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations
• Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures
• Experience with AbsorbLMS, Salesforce, SharePoint, Confluence, and Zoom
• Must be able to show proof of legal eligibility to work in the country applied to without sponsorship
• Successful candidates are subject to pre-employment background screening, including a criminal record check

• Fully remote-first work with flexible work arrangements
• Comprehensive Health and Wellness Benefits including retirement savings programs
• Eligibility for two different bonus plans
• Generous time off
• Comprehensive medical and dental benefits based on your country of location
• New Hire Equipment Allowance
• Monthly Flex Allowance
• Endless opportunity for career growth and internal mobility
• Employee driven DE&I programs