Senior Observability Analyst

• Drive the evolution of the company’s observability strategy
• Ensure end-to-end visibility, proactive monitoring, and high reliability across environments and applications
• Support incident identification
• Optimize service performance
• Enhance the user experience through modern observability solutions
• Implement and evolve observability solutions for applications and infrastructure
• Create and maintain dashboards, metrics, logs, traces, and alerts
• Perform application instrumentation and end-to-end monitoring
• Define and track availability, performance, and reliability indicators
• Analyze incidents and identify root causes
• Administer Datadog, Dynatrace, Grafana, Prometheus, Elastic, Zabbix, Azure Monitor, and AWS CloudWatch
• Support technical teams in adopting observability best practices
• Automate monitoring processes, integrations, and routines
• Document standards, procedures, and solutions for the department

• Bachelor’s degree completed
• Advanced experience with at least one enterprise observability platform: Datadog, Dynatrace, Grafana, Elastic, Zabbix, or AppDynamics
• Solid knowledge of OpenTelemetry, Distributed Tracing, and modern observability practices
• Experience developing and instrumenting applications in Java, .NET, Python, Node.js, and REST API environments
• Knowledge of microservices observability and Kubernetes platforms, including AKS, EKS, GKE, and OpenShift
• Experience with metrics and monitoring tools such as Prometheus, Grafana, Zabbix, Azure Monitor, CloudWatch, and Elastic Stack
• Datadog, Dynatrace, Elastic, Grafana, Zabbix, or AppDynamics certifications are a plus
• Microsoft Azure, AWS, or GCP cloud certifications are a plus
• Experience implementing large-scale enterprise observability platforms is a plus
• Experience with AIOps, Event Management, and intelligent event correlation is a plus
• Knowledge of Digital Experience Monitoring (DEM), RUM, and Synthetic Monitoring is a plus
• Experience with SAP observability platforms is a plus
• Experience with FinOps and observability tool cost optimization is a plus

• Flexible working hours
• Support for children with disabilities
• Variable compensation program
• Private pension plan
• Tenure-based allowance
• Online therapy and nutritional counseling
• Newborn benefit
• Corporate university
• Eyeglasses and contact lens reimbursement
• Medication assistance
• Vaccination assistance
• Gympass
• Meal and food allowances (VR/VA)
• Transportation allowance (VT)
• Health and dental insurance
• Life insurance
• Flexible, collaborative, and well-being-focused work environment