Senior Microsoft Engineer

• Assess, manage, and advance Windows Server operating systems, Azure Virtual Machines, Active Directory, Microsoft Exchange, Microsoft 365, and Microsoft technologies
• Administer and enhance Active Directory global forests, including Group Policy Objects, Sites and Services replication, Organizational Unit structure, trust relationships, and security
• Troubleshoot and remediate Windows operating system events, network connectivity alerts, and infrastructure-related incidents through approved change control procedures
• Monitor and resolve Windows Server network connectivity issues within established SLA requirements to prevent production outages
• Keep Windows Server operating systems patched, secure, and compliant with organizational standards
• Review enterprise vulnerability scan results and automate remediation activities
• Partner with Information Security teams to maintain a secure, virus-free computing environment
• Plan and implement infrastructure projects, including operating system upgrades, application upgrades, and cloud/on-premises technology enhancements
• Adhere to organizational Change Management and Change Control processes
• Create and maintain technical documentation, including service tickets, change requests, knowledge base articles, and standard operating procedures
• Participate in an on-call rotation and provide after-hours support as required
• Perform additional duties and special projects assigned by management
• Report to the North America IT Computing Microsoft Manager
• Support Microsoft infrastructure environments within North America

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Minimum of 6-8 years of relevant systems administration or infrastructure engineering experience
• At least one Microsoft role-based certification in Windows Server Hybrid Administrator, Azure Administrator, Azure AI, or Azure Fundamentals
• Strong communication and collaboration skills with development, operations, infrastructure, and business teams
• Ability to translate business requirements into scalable, secure, and maintainable technology solutions and automation processes
• Hands-on experience with Azure Active Directory (Azure AD / Entra ID)
• Microsoft 365 Administration
• Microsoft Exchange Administration, Configuration, and Troubleshooting
• Advanced Active Directory expertise, including site topology design, DNS administration, Enterprise Certificate Authority (CA), and Active Directory architecture and design
• Extensive Windows Server experience, including Windows Server 2025, 2022, 2019, 2016, 2012, and 2008
• Strong understanding of system architecture, storage solutions, network topologies, and infrastructure security best practices
• Scripting and automation experience using PowerShell, Bash, and other administrative scripting languages
• Strong knowledge of networking concepts and security practices across on-premises and cloud environments
• Experience with Splunk, Dynatrace, and SolarWinds
• Understanding of ITIL best practices, including Service Management, Incident Management, Problem Management, and Change Management
• Prior experience in Financial Services, Retail, or Technology organizations
• Ability to work remotely offshore outside of North America during east coast business daytime hours
• Successful completion of applicable pre-employment screening

• Company-issued equipment
• Formal, hands-on training
• Inclusive and respectful workplace
• Pre-employment screening as applicable
• Potential bonuses, incentives, benefits, or variable pay where applicable