Global Payroll Manager

• Manage and develop Regional Payroll Leadership for the Americas, EMEA, and APAC
• Ensure regional structure, staffing, and processes support accurate and timely payroll
• Standardize payroll operations, controls, and escalation paths globally
• Serve as Tier 3 escalation owner for complex payroll issues
• Monitor payroll accuracy rates, error attribution, and SLA performance
• Drive corrective action when performance targets are missed
• Ensure multi-country compliance with statutory, tax, and labor requirements
• Support EOR and Global Pay payroll delivery, statutory filings, and worker payments
• Represent regional operational needs in payroll transformation and tooling initiatives
• Drive adoption of system migrations and process automation
• Collaborate with Implementation, Client Support Services, Sales, and Governance
• Contribute payroll operating cost and delivery input to pricing and margin discussions
• Report regional performance, risks, capacity, and resourcing needs to the Global Head of Payroll
• Recommend organizational and process improvements

• Bachelor's degree in Business, Finance, Human Resources, or a related field, or equivalent professional experience
• 8+ years of progressive payroll experience, including multi-country or global payroll operations
• 3+ years of experience managing managers or leading geographically distributed teams
• Direct experience with EOR (Employer of Record) payroll models
• Demonstrated understanding of multi-country payroll compliance, statutory requirements, and cross-border employment structures
• Experience working with payroll KPI or control-register frameworks
• Global payroll certification (e.g., GPP, CPP, or equivalent) preferred but not required
• Familiarity with Power BI, Power Apps, or SharePoint reporting tools is a plus
• Strong people leadership and manager development capabilities
• Sound judgment on compliance and risk issues
• Excellent cross-functional communication and stakeholder management
• Comfort operating in ambiguity
• Analytical mindset and comfort with KPI dashboards, error attribution data, and pricing/margin inputs
• Experience standardizing operations across regions or business units

• Remote and hybrid-first work environment
• Flexible work arrangements under the “Work In Any Way” model
• Equal employment opportunities
• Mutual-respect work environment