SRE / RCA Lead & Manager

• Lead the nearshore Dev/DevOps Run & Build team
• Foster ownership, continuous improvement, and SRE best practices
• Establish and monitor reliability standards, including SLIs, SLOs, and Error Budgets
• Lead incident management and perform Root Cause Analysis (RCA)
• Implement preventive measures for critical production defects
• Oversee cloud observability and monitoring frameworks
• Drive cloud optimization, cost-efficiency, and architecture improvements for AWS serverless workloads
• Collaborate with French build teams and customer stakeholders on operational support, backlog priorities, and knowledge transfers
• Mentor team members, conduct performance reviews, and guide engineers through operational and technical challenges
• Ensure compliance with cloud security, Infrastructure as Code standards, and enterprise reliability guidelines

• 8+ years of experience in IT
• Proven experience in SRE, DevOps leadership, or technical team management
• Strong hands-on background in AWS Cloud services, particularly serverless architectures: AWS Lambda, API Gateway, S3, and Aurora PostgreSQL
• Expertise in observability and logging tools such as CloudWatch, Splunk, or Dynatrace
• Understanding of Infrastructure as Code using Terraform, Python, or Go
• Experience establishing SRE practices, including SLIs, SLOs, Error Budgets, incident management, and RCA
• Excellent leadership, communication, and stakeholder management skills in an international context
• Fluency in written and spoken English required

• Permanent contract
• Remote work option
• Equal opportunity employment
• Inclusive workplace for people with disabilities