Site Augmentation Lead

• Serve as primary contact for sponsor clients, sites, and Illingworth business units for allocated Site Solutions projects
• Oversee allocated Site Solutions projects from handover through completion and closeout
• Liaise with Resource Management, Finance, IT, Associate Director Site Solutions, and Director SO&E for project delivery and issue resolution
• Agree and oversee project-specific training requirements for sponsors, sites, and deployed Illingworth resources
• Lead development, review, and finalization of project documentation
• Manage project budgets, forecasts, invoices, reconciliations, scope changes, and change orders
• Deliver projects to agreed timelines and quality standards using implementation plans and performance metrics
• Communicate compliance, performance, progress, risks, and mitigation strategies to stakeholders
• Maintain centrally stored project trackers and business continuity information
• Develop site relationships, site optimization strategies, and horizon planning
• Oversee study performance and issue management and support Site Contracts Manager relationship expansion
• Lead site engagement and contracting through site-specific needs assessments
• Lead Site Solutions resource management, including requesting resources, recruitment, allocation, onboarding, and training
• Provide oversight to site solutions resources during deployment activities
• Champion site and sponsor clients internally and externally
• Support Site Solutions initiatives, information libraries, communication materials, RFI/RFP development, and client queries
• Ensure deliverables meet customer expectations and document scope changes

• Experience, skills, and/or education equivalent to the role's qualifications will be considered
• Knowledge of clinical SOPs, ICH-GCP, and applicable regulatory requirements
• Ability to manage project budgets, forecasts, invoicing, reconciliations, and change orders
• Ability to translate protocol requirements into site solutions
• Ability to lead site engagement, contracting, resource management, recruitment, allocation, onboarding, and training
• Ability to manage sponsor, CRO, clinical trial site, vendor, and internal stakeholder relationships
• Ability to use project trackers and maintain documentation for business continuity
• Ability to conduct site-specific needs assessments and comply with local due diligence and regulatory requirements