AI Enablement – Governance Analyst

• Roll out AI development tooling — Claude Code, GitHub Copilot, Cursor — as engineering standards across the Patient Services teams
• Train and onboard Dev, QA, and BA staff into AI-augmented ways of working
• Run office hours, certification, and internal forums
• Own the AI best-practice wiki, training materials, and agent registry
• Own and maintain the prompt library governance process, including quality gates before templates are promoted
• Conduct HIPAA/PHI compliance reviews of AI tool usage
• Coordinate with InfoSec on data-flow approval and risk sign-off
• Maintain the approved-tools list and the AI risk register
• Support model-selection and BAA-verification processes led by the AI Engineering & Enablement Lead
• Define and track AI adoption KPIs, including AI velocity, code-generation percentage, defect-rate delta, time-to-merge, and story points per sprint
• Author monthly team adoption reports and quarterly executive ROI dashboards for the CTO and CFO
• Surface adoption gaps and recommend interventions to the AI Engineering & Enablement Lead
• Establish measurable AI velocity gains, a live governance framework, monthly adoption reporting, and quarterly executive ROI dashboards

• 3+ years in a technical analyst, program enablement, developer-experience, or similar role
• Strong data analysis and dashboarding skills
• Excellent technical writing and documentation ability
• Demonstrated change-management and training-delivery experience
• Working fluency with AI tooling ecosystems (Claude, Gemini, AI coding assistants) — able to teach and support their use
• Understanding of HIPAA, SOC 2, or comparable privacy/compliance fundamentals
• Strong cross-team coordination and stakeholder-communication skills
• Background in healthcare or life-sciences technology (preferred)
• Experience supporting or governing an AI or developer-tooling rollout at scale (preferred)
• Familiarity with JIRA, Confluence, and BI tools (Looker, Tableau, or BigQuery) (preferred)

• Certified as a Great Place to Work across the globe
• Equal Opportunity Employer
• Inclusive culture embracing diversity, equity, and inclusion
• Employee development and investment in the development of others