Technical Account Manager

• Provide technical support and professional onboarding for new customers, particularly international enterprise accounts
• Translate customer requirements into technical solutions and select the appropriate production site within the Asteria Group
• Oversee test productions and customer approvals while ensuring compliance with agreed quality and service requirements
• Support Sales with complex customer projects, technical presentations, and challenging printing issues
• Coordinate cross-site technical projects and collaborate with Production, Sales, suppliers, and subject-matter experts
• Evaluate new materials, printing technologies, and sustainable solutions, particularly in the context of the PPWR
• Document and share technical processes and best practices across the Asteria Group

• Several years of professional experience in the label or printing industry, with in-depth knowledge of various printing and finishing technologies
• Experience in technical account management, customer consulting, or a comparable cross-functional role
• Experience managing complex, cross-site projects
• Confident professional presence and the ability to communicate technical topics clearly to a range of stakeholders
• Independent, structured working style and a reliable approach to execution
• Fluent German and very good English skills, with professional proficiency in both languages
• Willingness to travel within Germany and Europe approximately 40% of the time

• Company car, also available for private use
• 30 days of annual leave per calendar year based on a five-day working week
• A responsible, cross-site role offering considerable scope to shape and influence processes
• An international working environment with short communication and decision-making paths