Key Account Manager

• Lead renewals and ensure continuation of existing contracts with minimal risk
• Identify upsell and expansion opportunities aligned with client needs
• Build trust with senior stakeholders and position Appsilon as a long-term strategic partner
• Collaborate with project teams to ensure seamless communication and account visibility
• Provide quarterly insight reports to guide Appsilon’s positioning in the Life Sciences space
• Strengthen and expand relationships with top pharma and enterprise clients
• Work closely with Delivery Managers and the Head of Growth
• Drive long-term growth, deepen executive trust, and secure contract renewals

• Proven experience managing strategic accounts and executive relationships
• Familiarity with the Life Sciences domain, such as clinical trials and FDA submissions
• Technical fluency to confidently discuss custom software solutions
• Excellent English proficiency (C1)
• Strong listening skills and ability to build trust quickly
• Willingness to travel within the EU and USA for key meetings and industry events

• Fully remote work with flexibility to collaborate across time zones and align working hours with key client needs
• Competitive B2B compensation aligned with experience, responsibility, and business impact, with clear and transparent terms
• Time and budget for continuous professional development, including life sciences domain knowledge, negotiation skills, and industry events
• Exposure to senior stakeholders and decision-makers at leading pharma organizations
• Modern equipment (MacBook or ThinkPad with Linux) and tools that support effective, remote-first account management
• Remote-first, trust-based culture built on ownership, accountability, and partnership
• Opportunity to strengthen consulting and advisory profile
• Opportunity to build and grow long-term partnerships with global pharma and life sciences clients
• Direct influence on revenue stability and expansion through renewals, upsells, and executive-level relationship building
• Close collaboration with Delivery Managers and Growth leadership