Business Operations Analyst – Junior

• Identify inefficiencies in internal processes and propose improvement opportunities
• Design, implement, and maintain automations using no-code / low-code tools
• Optimize operational workflows to reduce manual tasks and improve productivity
• Support the execution and coordination of daily operations
• Keep databases and commercial pipelines updated and organized
• Manage lead, participant, and internal process information, ensuring quality and consistency
• Collect, organize, and analyze data to identify trends and improvement opportunities
• Prepare reports and indicators to support decision-making
• Collaborate with different teams to understand operational needs and translate them into practical solutions
• Document processes, automations, and internal procedures
• Detect errors or friction in systems and propose solutions that improve the experience of users and participants

• Initial experience or practical knowledge in business operations, process automation, data analysis, or related areas
• Knowledge of no-code / low-code tools such as Zapier, Make, or similar
• Proficiency with Google Sheets or Excel for organizing and analyzing information
• Familiarity with CRM tools, database management, or operational platforms
• Ability to identify problems and propose practical solutions
• Analytical, structured profile with excellent attention to detail
• Ability to organize and follow up on multiple tasks
• Proactivity, autonomy, and results orientation
• Ability to learn new digital platforms and tools
• Good communication and collaborative work skills
• Interest in automation, operational efficiency, and continuous improvement
• Availability to work Monday through Friday, 9:00–18:00 Bogota time

• 100% remote work
• Collaborative, creative environment with a focus on continuous improvement
• Contractor payment in USD