Localization Quoting Specialist

• Assess the scope of each project and complete project quotes
• Communicate with the Project Management team to ensure client requests are met in a timely manner
• Support project completion through the development and use of language tools and pilot processes
• Prepare quotes and calculate client turnaround times
• Follow up on quotes to achieve the target acceptance rate
• Monitor client satisfaction and changes in service usage
• Provide feedback on client satisfaction and service completion
• Detect new sales opportunities, bring in add-on business, and retain existing accounts
• Discuss and plan sales strategies for existing clients with Business Developers
• Advise clients on project management, product specifications, and expenses
• Implement sales actions to improve workflows and increase margins
• Meet KPIs for quoted money, accepted money, and price per project
• Communicate project information clearly, concisely, and professionally
• Convey specific client requests to Project Managers
• Register correct client and Welocalize legal entities, purchase orders, and billing schedules when creating projects

• Essential: Middle or higher-level vocational training in administration or university degree
• 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields
• Essential: Fluent in English
• Essential: Total Command of Microsoft Office
• Desirable: Knowledge of other language
• Desirable: Knowledge of MEMOQ, SDL and FineReader