Operations Associate

• Execute daily operational workflows and back-office tasks
• Maintain accurate data in CRMs, spreadsheets, and internal systems
• Coordinate with internal teams and vendors to resolve issues
• Document processes and keep SOPs up to date
• Prepare basic reports and track operational metrics
• Support special projects as the business grows

• 1+ year of experience in operations, administration, or a similar role
• Strong attention to detail and organization
• Proficiency in Excel or Google Sheets
• Good written and spoken English
• Comfortable learning new tools quickly
• Availability to work U.S. business hours
• Based in Mexico
• Reliable home office setup and stable internet connection
• Experience with CRM tools or automation tools such as Zapier
• Experience in a startup or fast-paced environment
• Fluency in Spanish

• Health insurance for contractors
• Holiday Extra Pay
• Potential flexibility in work hours depending on the client's needs
• 100% home-based position
• Mental health days
• Performance-based incentives
• Annual review and appraisal process
• Opportunities for professional growth and advancement