Account Manager

• Own and manage multiple Amazon/eCommerce client accounts, priorities, and deliverables
• Build strong, trusted client relationships through clear, proactive communication
• Understand client goals, priorities, and challenges and translate them into actionable next steps
• Manage stakeholder expectations and align clients with internal teams
• Identify issues before escalation and take ownership of solutions
• Coordinate with internal teams to address client needs and account priorities
• Monitor account performance and use Amazon/eCommerce insights to identify opportunities and risks
• Communicate account updates, recommendations, and results clearly
• Lead conversations and make informed decisions when priorities or challenges arise
• Present information and recommendations to clients professionally and engagingly
• Continuously improve client experience and account performance
• Work directly with the owner and support high-impact projects that accelerate client success

• Strong experience in client relationship management and communication
• Solid knowledge of Amazon and eCommerce
• Experience managing multiple accounts, projects, or competing priorities
• Strong ownership mindset with a proactive, solutions-oriented approach
• Leadership mindset; comfortable taking initiative, making decisions, and guiding internal teams when needed
• Strong stakeholder management skills
• Excellent English communication and presentation skills
• Highly organized, reliable, and able to work independently with minimal supervision
• Comfortable working in a fast-paced environment where priorities can shift
• Previous experience working at an Amazon/eCommerce agency (nice to have)
• Working knowledge of Excel or Google Sheets, particularly for reporting and data analysis (nice to have)

• 24 days annually: 15 regular paid days, 8 national holidays, and 1 birthday leave
• Quarterly wellness bonus
• Annual performance-based salary increase policy
• Opportunity to grow within a stable and growing agency environment
• Work alongside a high-level, fast-paced team
• Real ownership and autonomy over accounts and client relationships
• Full-time position with opportunity to build long-term expertise in Amazon and eCommerce
• Fully remote work from anywhere in the Philippines