Business Operations Lead

• Build and improve operational frameworks for launching and scaling initiatives (idea → MVP → evaluation → scale).
• Drive cross-functional operational processes and ensure alignment between teams.
• Design and maintain operational cadences: weekly syncs, monthly reviews, retrospectives, and execution follow-ups.
• Develop and evolve operational standards, SOPs, workflows, and reporting structures.
• Analyze business processes and identify opportunities to improve speed, efficiency, and scalability.
• Work with BI dashboards, metrics, and operational analytics to support decision-making.
• Partner with Finance on budgeting, ROI forecasting, and cost visibility.
• Support portfolio prioritization by evaluating initiatives based on business impact, ROI, and resource allocation.
• Facilitate Stop/Go reviews and operational escalation processes when priorities or assumptions change.
• Build and maintain a metrics hierarchy: North Star → quarterly objectives → monthly drivers → weekly indicators.
• Improve visibility and accountability across teams through operational reporting and ownership structures.
• Act as an operational advisor for leadership on process optimization and organizational effectiveness.

• 3+ years of experience in Operations, Business Operations, Product Operations, PM, or similar operational/process-focused roles in digital businesses.
• Experience building and scaling cross-functional processes end-to-end.
• Strong operational thinking with the ability to simplify and optimize systems.
• Strong analytical and data-driven mindset.
• Hands-on experience with BI dashboards and reporting tools (Looker, Tableau, Metabase, or similar).
• Strong spreadsheet skills (Google Sheets / Excel).
• Financial understanding: ROI, unit economics, payback models, project-level P&L.
• Experience designing SOPs, workflows, checklists, and operational routines.
• Experience working with prioritization frameworks and operational decision-making processes.
• Experience working in fast-paced digital or online businesses.
• Experience working with distributed in-house teams (40+ people preferred).
• Practical usage of AI tools / LLMs in day-to-day operations and analytics workflows.
• Strong stakeholder management and communication skills.
• Ability to balance strategic thinking with hands-on execution.
• Experience in affiliate, marketing, product-led, or performance-driven businesses.
• Experience building operational metrics trees and operating rhythms (WBR / MBR / QBR).
• Experience working in scaling startup environments.
• Experience with portfolio management and operational governance frameworks.

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.