German-Speaking Customer Service Representative

• Handle customer inquiries via email and telephone.
• Resolve customer issues and complaints.
• Provide advice and support regarding product or service inquiries.
• Document customer interactions in the CRM system.
• Work closely with other departments to ensure an optimal customer experience.

• Excellent spoken and written German.
• Previous customer service experience is an advantage.
• Good knowledge of standard Microsoft Office applications.
• Strong communication skills and a friendly manner.
• Independent, solution-oriented approach to work.
• Strong customer-service orientation and empathy when dealing with customers.

• Comprehensive onboarding and ongoing support.
• Exciting and varied responsibilities.
• Attractive compensation package.
• Meal allowance.
• Statutory social security coverage.
• Private health insurance from the first day of training.
• Career advancement opportunities.
• 100% remote work options.