Regional IT Operations Manager

• Design, maintain, secure, and evolve Exaktera’s core IT infrastructure across multiple international sites
• Provide technical leadership, mentorship, and operational coordination to local IT teams
• Drive consistency, resilience, standardization, security, and reduction of operational risk across the region
• Contribute to group-wide IT transformation initiatives
• Consolidate company domains, Microsoft 365 tenants, Entra ID, and identity management into a common group architecture
• Implement group-wide cybersecurity controls, including MFA, endpoint protection, vulnerability management, security monitoring, and incident response
• Support the introduction of a global IT service desk with common tooling, SLAs, processes, and shared documentation
• Define, document, and regularly test disaster-recovery and business-continuity arrangements for critical systems
• Support standardization of ERP systems, core business applications, data, and reporting across the group

• VMware vSphere administration in production environments
• Windows Server administration
• Veeam Backup & Recovery
• Enterprise networking fundamentals, including VLANs, routing concepts, and CLI-based switching
• Sophos firewall administration, including policy management and VPN basics
• Microsoft 365 and Entra ID administration
• Active Directory consolidation
• Identity, MFA, and SSO integration concepts
• Incident response collaboration with MDR providers, e.g. Arctic Wolf
• Experience evaluating and implementing infrastructure improvements across multi-site environments
• Strong technical decision-making and risk assessment capabilities
• Experience in manufacturing or regulated IT environments
• Multi-site or post-acquisition IT integration experience
• NinjaOne or similar RMM tooling
• PowerShell automation
• SharePoint / Microsoft 365 migrations
• ERP system operational support; Business Central preferred
• Independent, structured, and reliable working style
• Strong analytical and troubleshooting capabilities
• Clear technical communication skills
• Ability to mentor and support less-experienced IT staff
• Calm and methodical approach during incidents
• Documentation-driven mindset
• Fluent English
• German desirable but not essential

• Benefits depend on workplace and local employment conditions