Italian-Speaking Agent

• Join scheduled hourly calling sessions using the platform
• Make a high volume of outbound calls
• Communicate with live contacts in Italian and navigate gatekeepers professionally
• Follow provided scripts and handle basic objections using scripts and rebuttals
• Transfer qualified calls to the appropriate Representatives
• Take accurate notes and record call outcomes in the platform
• Multitask while maintaining professionalism and call quality
• Collaborate with a friendly, international team

• Fluent or native-level Italian (C1–C2)
• Basic to intermediate English and Spanish proficiency is a plus for internal communication
• Strong verbal communication and active listening skills
• Ability to follow scripts, instructions, and established processes
• Basic computer skills, including familiarity with Google Workspace tools
• Reliable computer and internet connection
• Quiet, distraction-free workspace
• Computer with at least 8 GB RAM
• Intel Core i5 or AMD Ryzen 5 processor or better
• Stable internet connection with speeds of at least 100 Mbps
• Headset with a working microphone
• Previous call center, customer service, telemarketing, or phone-based experience is a plus, but not required
• Availability for scheduled calling sessions Monday through Friday, 7 am to 10 am MTZ, with no weekend shifts

• 100% remote work: Work from home without commuting
• Flexible scheduling: Share your availability for scheduled calling sessions
• Training and ongoing support: Learn our platform, scripts, and processes
• International work environment: Collaborate with a friendly, multicultural team
• Professional development: Strengthen your communication, technology, and remote-work skills
• Hourly/session-based pay: Earn according to the sessions you work