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Account Manager II

Sobre el puesto

• Manage a client portfolio with a focus on expansion, increasing the hotels’ share of the client’s business, and maximizing margin and net sales.
• Support, guide, and train Assistants, Analysts, Executives, and Account Manager I professionals in development.
• Officially represent AHI at industry forums, events, and associations, including ABRACORP, TMG, ALAGEV, GMVG, GRVRS, GVNE, and Meetings Corp.
• Monitor KPIs, manage the sales funnel, and perform numerical analyses to guide profitable action plans.
• Identify opportunities, qualify leads, and direct consultative leads to the hotels in the network.
• Manage commercial proposals and final contracts, taking distribution channels into account to protect the negotiated margin.
• Connect the sales team, hotel operations teams, and other AHI corporate departments.
• Build partnerships with clients and market players, and mediate conflicts with resilience and emotional intelligence.

• Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related field.
• Postgraduate degree or specialization in Revenue Management (RM), Digital Marketing, People Management, or a related field is preferred.
• Strong understanding of the commercial dynamics of the hotel industry, Distribution, and Revenue Management.
• Proficiency in Salesforce, Power BI, and Microsoft Office, particularly Excel and PowerPoint.
• Intermediate English.
• Intermediate Spanish.
• Strong strategic vision.
• Emotional intelligence.
• Excellent negotiation skills.
• Time management skills.

• This position is also open to candidates with disabilities.