Executive – Customer Experience

• Participate in a 2-week training program covering the hotels booking ecosystem and travel booking space
• Complete an assessment testing job-related knowledge, skills, and ability to perform responsibilities
• Provide customer experience support through calling and backend operations
• Work 6 days per week
• Work rotational shifts
• Safeguard sensitive company data against unauthorized access, use, or disclosure
• Report suspected security incidents according to ISMS policies and procedures

• Graduation is mandatory
• Minimum 6 months of experience in Calling and Backend operations
• Knowledge of the travel industry is required
• Candidates with a travel background will be preferred
• Must have access to a laptop
• Must have a stable Wi-Fi connection
• Candidates should be flexible working in rotational shifts
• Freshers are not eligible to apply
• Successful completion of a 2-week training program and assessment
• Ability to safeguard sensitive company data against unauthorized access, use, or disclosure
• Ability to report suspected security incidents in line with the organization's ISMS policies and procedures

• Fully remote opportunity
• 2-week training program
• Trainers provide support understanding the hotels booking ecosystem and travel booking space
• Employment on the payroll of Aasaan Jobs after successful completion of training and assessment