Order Analyst

• Partner with Sales and internal stakeholders including Legal, Deal Desk, Product Managers, and Billing to fulfill complete and compliant Akamai orders
• Advise on and review approvals, existing customer details, contractual product information, pricing, contract structure, and opportunity details
• Create approved sales paperwork
• Serve as the go-to person for sales on ordering-related topics, especially paperwork creation
• Review every customer-facing document for accuracy and compliance
• Cooperate daily with sales teams to determine optimal contract structures and assist with existing customer renewals
• Gather sales feedback and convert client requirements into valid, compliant orders and contracts
• Collaborate with cross-functional teams to review and secure approvals for standard and non-standard deals
• Monitor and audit in-process sales orders for completeness, accuracy, and adherence to internal policies
• Act as a subject-matter expert on selling policies and deal terms
• Identify opportunities to streamline the order process
• Maintain knowledge of Akamai's product portfolio, pricing, and features to advise sales teams

• Exceptional attention to detail and commitment to high-quality work
• Enthusiasm for Quote-to-Cash and Order Management, with end-to-end process understanding
• Excellent written and verbal communication skills in English
• Advanced analytical skills to solve complex problems independently
• Initiative and a curious, continuous-learning mindset
• Ability to manage multiple priorities in a dynamic, evolving environment
• Ability to collaborate with diverse, cross-cultural global teams
• Relevant education or equivalent professional experience
• Familiarity with Salesforce and Siebel

• Health, well-being, finances, and life-beyond-work benefits
• Flexible work arrangements through Akamai's FlexBase program: work at home, in an office, or a combination of both