Expert Business Analyst – Consumer, AI

• Serve as the primary analytics reference for the Consumer & AI vertical
• Connect Artificial Intelligence advances to products across the Neon ecosystem, including the app Home and Experimentation Platforms
• Analyze customer behavior on the app Home and support component prioritization based on lifetime value
• Track cross-functional institutional metrics, such as WTU and NPS
• Structure, enhance, and promote the A/B testing framework
• Define impact measurement methodologies for product and AI initiatives
• Support technical teams in tracking platform and design system metrics, as well as performance dashboards
• Extract, clean, and model large volumes of complex data using SQL
• Apply statistical rigor, including sample size, significance, and margin-of-error calculations
• Develop, validate, and present complex financial feasibility studies to leadership
• Connect product and AI initiatives to LTV, CAC, margin, and churn
• Conduct deep dives and establish performance dashboard governance for the executive committee
• Translate complex metrics and data into actionable strategic narratives
• Design automation solutions for the recurring collection and processing of data
• Support and develop a more junior analyst, providing influence-based leadership without direct people management

• More than 7 years of experience in Business Analysis, Analytics, or Strategic Planning within technology or digital product environments
• Advanced proficiency in extracting, manipulating, and modeling complex data directly from raw sources
• Practical application of AI tools and concepts to optimize analytics workflows
• Hands-on experience designing, executing, and statistically analyzing A/B tests and other experimentation methodologies
• In-depth understanding of P&L, LTV, CAC, churn, and product metrics such as WTU and NPS
• Ability to structure complex scenarios, prioritize actions, and translate data into strategic presentations for C-level executives and senior leadership
• Autonomous, proactive, and flexible profile, with the ability to facilitate alignment across multidisciplinary teams and guide or mentor junior analysts
• Knowledge of Python or R for predictive modeling and advanced statistical analysis
• Strong understanding of P&L and the key drivers of financial performance, connecting product metrics to business sustainability
• Background in financial services, with experience in fintechs, banks, or strategic consulting a plus

• Truly remote work model, with team gatherings every three months in São Paulo
• Credit toward the purchase of a home office kit
• Coworking space partnership
• iFood Benefits card with meal, food, and mobility allowances
• Gympass, with access to a network of gyms and online classes
• Daycare or nanny allowance
• Extended parental leave
• Medical and dental insurance
• Open English packages with exclusive class options and discounts for Neowners and their dependents
• Discounts on MBAs and specialization programs at USP ESALQ