Track and Trace Operator, Part-time

• Communicate daily with drivers and customers
• Notify appropriate parties of any issues
• Input updates into the system
• Answer incoming calls from clients
• Schedule appointments
• Maintain current knowledge of market trends in the transportation marketplace
• Perform other duties as required by business needs or as assigned

• 1+ years of experience in the customer support field
• TMS McLeod
• English level - upper-intermediate or higher
• Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
• Expert knowledge of team members' roles and responsibilities
• Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment
• Strong organizational and time management skills to meet department goals and deadlines
• Must be punctual and have excellent attendance

• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
• Remote mode of work
• Competitive salary in USD