Bilingual Operations Analyst – Pharmaceutical Industry

• Monitor operational performance indicators;
• Generate quantitative and qualitative reports, conducting analyses and creating effective action plans;
• Present results;
• Provide operational support across all areas;
• Suggest improvements to resolve issues or optimize processes, and provide feedback to operations and the contracting client;
• Sales Administration;
• LAC contract support and management;
• LAC commercial and management reports;
• Price management;
• FOC management;
• Provide service and support to B2B customers and the Sales team.

• Currently pursuing or holding a higher education degree is a plus – Verification will be conducted through Pessoas Online;
• Performance evaluation score of 100 or higher (Good Performer);
• Meet the minimum time-in-role requirement established under policy NI-002;
• Knowledge of Microsoft Office, particularly Excel, Word, and PowerPoint;
• Knowledge of CRM and ERP systems is preferred, such as SAP, Totvs, Senior, Linx, or platforms with order-processing functionality;
• Fluency in Spanish, both written and spoken;
• Dynamic profile, with a sense of urgency and ability to execute tasks efficiently;
• Ability to work collaboratively as part of a team;
• High level of professional commitment and accountability;
• Organization and attention to detail;
• Must not be an intern or apprentice;
• Time to Talk rating of Good or above;
• Meet the minimum tenure requirements for the company/current position applicable to the role.