Associate Director, Project Management

• Provide senior leadership and line management oversight for the Project Management function
• Ensure consistent, high-quality project delivery aligned with company strategy, policies, SOPs, and global regulatory requirements
• Build, develop, and lead the Project Delivery Project Management team
• Ensure appropriate resourcing and drive operational excellence across awarded studies
• Integrate project delivery with cross-functional departments to enable collaboration, scalability, and sponsor satisfaction
• Oversee employee onboarding, training, professional development, competency development, and retention support
• Act as a strategic partner to senior leadership and translate business objectives into effective delivery models
• Provide leadership and direction for the Project Delivery function and support workforce planning
• Contribute to continuous improvement initiatives across project delivery, systems, and workflows
• Lead, coach, and oversee the performance of Project Managers, including PM I, PM II, and Senior PMs
• Own hiring of new Project Managers
• Support career development through feedback, goal setting, performance reviews, and succession planning
• Foster a collaborative, high-accountability team culture
• Serve as the first point of contact for employee relations matters
• Oversee preparation, monitoring, and reporting of departmental KPIs
• Identify workflow streamlining, process improvement, efficiency, and standardization opportunities
• Ensure effective adoption of clinical trial systems, technology tools, company systems, and workflows
• Ensure high-quality execution of Project Management activities and sponsor-aligned project delivery
• Review project scope, timelines, budgets, and complexity for resource allocation and forecasting
• Partner with Project Directors on resource deployment, workload, performance, capability, and project delivery needs
• Identify resource gaps, training needs, and succession risks and implement mitigation plans
• Ensure projects are delivered on time, within budget, and according to contractual commitments
• Ensure business continuity and client satisfaction
• Advise on proactive risk and issue management and mitigation strategies
• Mentor Project Managers in proactive planning, stakeholder management, and problem resolution
• Share lessons learned and best practices with internal stakeholders
• Partner with senior leadership to ensure consistency, scalability, and alignment of delivery practices
• Contribute to the long-term vision and continuous improvement of the Project Delivery department
• Ensure compliance with SOPs, Good Clinical Practices (GCP), ICH guidelines, and global regulatory requirements
• Write, review, and maintain SOPs, tools, and process documentation
• Support audit and inspection readiness
• Perform other responsibilities when qualified and appropriately trained
• About Indero: provide full-service dermatology and rheumatology clinical research and trial delivery for biotech and pharmaceutical sponsors

• B.Sc. in a field relevant to clinical project management
• PMP certification an asset
• Minimum of 7 years of combined experience in clinical research and project management within a biotechnology, pharmaceutical, or CRO industry
• Demonstrated leadership and line management experience, preferably within a CRO environment
• Strong leadership, judgement, problem-solving, organizational, and communication skills
• Ability to work effectively in a fast-paced, evolving environment and manage multiple priorities
• Ability to build strong relationships with internal teams, sponsors, and external partners
• Excellent proficiency with Microsoft Office (Word, Excel, Power Point)
• Willingness to travel up to 10% of the time
• Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines
• Applicants must be legally able to work in the EU

• Permanent full-time position
• Flexible schedule
• Vacation
• Home-based position
• Ongoing learning and development
• Attractive advancement opportunities
• Up to 10% travel allowance/requirement