TU PRÓXIMO CAPÍTULO
Field Service Technician – Electromechanical
Sobre el puesto
• Install and commission sorting equipment at customer sites
• Carry out maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Prepare customer visits from home
• Write service reports
• Update technical documentation
• Provide remote assistance when necessary
• Work primarily in Brittany and neighboring regions
• Occasionally support colleagues and customers in other regions of France
• Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related field
• Practical experience diagnosing electrical faults and performing electromechanical troubleshooting
• Fluency in French
• Ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-focused environment
• Experience in field service, on-site customer maintenance, commissioning, installation, or technical field support is a strong advantage
• Good IT skills, particularly with PC systems, networks, and their configuration
• Valid Category B driving licence required
• Strong customer-service orientation, excellent interpersonal skills, and the ability to build lasting relationships based on trust
• Annual bonus of up to 10%
• Company vehicle with fuel/charging card, available for personal use
• Family health insurance fully covered by TOMRA
• All business travel expenses covered, including accommodation and travel insurance
• Benefits plan including salary continuation and life insurance
• 25 days of paid annual leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided
• Ongoing training and development through TOMRA Learn
• Employee share ownership plan on preferential terms
• Long-service bonus every five years
• Team events and social gatherings
• Home-based position