AR & Billing Specialist

• Prepare and issue recurring, one-off, variable-fee, performance-fee, and hourly client invoices
• Reconcile tracked hours and variable-fee calculations against contracts and scopes
• Maintain billing schedules as clients start, change scope, pause, or offboard
• Own collections execution, including follow-up calendars, AR aging, and days sales outstanding
• Execute account-specific collection approaches and recommend changes when needed
• Participate in the daily cash flow check-in
• Identify at-risk accounts and recommend actions
• Prepare weekly cash and AR reports and draft the cash and collections section of monthly reports
• Maintain the weekly cash forecast by client and week
• Run accounts payable in Ramp, including vendor bills, approvals, contracts, payments, and vendor records
• Process creator, partner, and referral payouts in Ramp
• Record invoices and payments in QuickBooks with the external bookkeeper
• Peer-check reported MRR and client data against billing records
• Maintain and improve collections and billing processes

• 2–4 years of experience in accounts receivable, accounts payable, billing, or collections, ideally at an agency, professional services, or SaaS company with US clients
• Hands-on experience with QuickBooks Online
• Experience with Ramp or a similar AP tool is a plus
• Strong Google Sheets or Excel skills, including lookups, pivot tables, and reconciliations
• High level of accuracy
• Confident written and verbal communication with US client contacts
• Good judgment about people and priorities
• Initiative and ability to propose solutions
• Experience using Claude or similar AI tools, or eagerness to learn
• Fluent written and spoken English
• Ability to work 9 AM–5 PM EST; these hours are non-negotiable

• Unlimited PTO + local holidays (relevant to your hub)
• Remote-first culture
• Flexible parental leave
• Growth and interdisciplinary development opportunities