HR Director – Head of Human Resources

• Lead the overall HR strategy and day-to-day HR operations across the company
• Manage and supervise the HR and recruitment team
• Build, implement, and continuously improve HR processes, policies, procedures, and internal standards
• Manage international recruitment across Europe, Latin America, the United States, and other markets
• Develop sourcing and recruitment strategies for remote and international candidates
• Maintain complete and accurate HR profiles, contracts, documentation, job descriptions, compensation information, and employment records
• Manage the full employee lifecycle, including recruitment, hiring, onboarding, probation, performance reviews, promotions, compensation changes, leave, disciplinary procedures, and offboarding
• Develop and maintain onboarding and training programs
• Implement and supervise performance management systems, KPIs, employee evaluations, and development plans
• Work with department managers on hiring needs, performance issues, organizational challenges, and development opportunities
• Develop organizational structures, job descriptions, responsibilities, reporting lines, and career paths
• Create and implement HR policies covering remote work, leave, working hours, performance, confidentiality, discipline, and internal communications
• Ensure HR documentation and compliance across different jurisdictions
• Coordinate employment contracts, contractor agreements, NDAs, non-compete/non-solicitation agreements, and other HR documentation with legal and management teams
• Manage compensation benchmarking, salary reviews, bonuses, incentives, and employee benefits
• Monitor engagement, retention, productivity, and team effectiveness
• Identify underperformance, organizational risks, and HR issues and propose corrective actions
• Maintain HR reporting and provide management with reports on recruitment, headcount, turnover, performance, compensation, and key HR metrics
• Select, implement, and manage HR technology including ATS, HRIS, performance management, training, and employee documentation platforms
• Build a strong, professional, accountable, and performance-oriented company culture

• Minimum 5 years of professional HR experience, including experience in a senior HR leadership, HR Manager, Head of HR, or HR Director role
• Proven experience managing remote and international teams
• Strong experience hiring employees and contractors internationally, particularly in Europe, Latin America, and/or the United States
• Strong knowledge of recruitment, onboarding, employee relations, performance management, compensation, HR policies, and employee development
• Experience managing an HR and/or recruitment team
• Demonstrated ability to build HR processes and systems from the ground up
• Experience working with international employment structures, independent contractors, and remote employees
• Strong organizational and project-management skills
• Excellent attention to detail and ability to maintain accurate HR documentation
• Strong leadership skills and the ability to hold employees and managers accountable
• Data-driven approach to HR management and decision-making
• Ability to work independently, prioritize multiple projects, and operate effectively in a fast-moving international environment
• Excellent communication, negotiation, and problem-solving skills
• High level of confidentiality, integrity, and professional judgment
• Fluent English is mandatory, both written and spoken
• Spanish will be considered a strong advantage
• Experience in international companies operating across several jurisdictions is advantageous
• Experience in fast-growing companies or organizations undergoing rapid expansion is advantageous
• Experience in remote-first or distributed organizations is advantageous
• Experience in sales-driven organizations is advantageous
• Experience recruiting sales, operations, finance, customer service, logistics, IT, and management positions is advantageous
• Experience with HR platforms such as Workable or similar ATS/HRIS systems is advantageous
• Experience building KPI-based performance management and employee evaluation systems is advantageous
• Experience managing both employees and independent contractors across different countries is advantageous

• A senior leadership position in an international and growing company
• Direct involvement in building and shaping the company's global HR strategy
• Opportunity to manage HR operations across Europe, Latin America, the United States, and other international markets
• High level of responsibility and autonomy
• Direct communication with company leadership
• Long-term professional growth based on performance and results