Mortgage Loan Processor, Broker Support

• Review client profiles and supporting information to complete preliminary assessments
• Assist the Finance Broker in meeting all compliance requirements
• Complete lender pricing approvals, client credit checks, and valuation orders
• Process loans using Aggregator CRM and ApplyOnline
• Collect and package lender documents for submission
• Manage client relationships, collect additional supporting documentation, and provide loan status updates
• Manage conditionally approved applications and address lender information requests
• Communicate with lenders, real estate agents, solicitors, accountants, Business Partners, and Lending Team members
• Follow up pre-approved home loans through full approval and settlement
• Use knowledge and judgment to encourage third parties to meet approval conditions
• Report potentially fraudulent loans
• Request, validate, and mitigate risks on valuation reports

• Looking for Philippines-based candidates
• Minimum of 2-year Australian Mortgage Loan Processing experience is required
• Previous experience working on Apply Online, Podium, Mercury, Symmetry, or Flex is an advantage
• Sales Trekker experience is a plus
• High attention to detail and extremely organized
• Great at managing workload and prioritising tasks where necessary to meet deadlines
• Excellent English comprehension and fluency with good attention to grammar and spelling
• Can-do attitude with the ability to work autonomously in a fast-paced environment
• Willing to work collaboratively and be driven as a team player
• Must disclose any existing ongoing roles or client work
• Must reflect this engagement on LinkedIn clearly marked as “Independent Contractor”

• 100% remote work from home
• Flexibility in how you manage your time as a contractor
• Alignment with AU business hours for collaboration (approximately 9 AM–5 PM, Monday to Friday)