Consultant – Enterprise Change & Transformation

• Support the design and stand-up of client Centers of Excellence for change, including governance, playbooks, and role definitions
• Coach line managers to lead their teams through continuous, overlapping shifts
• Develop scalable, self-service change playbooks, toolkits, and templates
• Apply OCM theories and models, including Prosci and ADKAR, to develop and conduct assessments and plans
• Analyze change impacts across processes, systems, culture, and people
• Support digital transformation roadmaps and lead defined workstreams
• Provide change management guidance to project teams and business partners
• Design and track outcome-based metrics, behavioral adoption measures, productivity measures, and business KPIs
• Use data and analytics to demonstrate behavioral change and identify stalled adoption
• Establish stakeholder feedback mechanisms and recommend evidence-based strategy adjustments
• Track KPIs, surveys, and reports measuring business value realization beyond go-live
• Build basic financial and business-case components, including cost/benefit, ROI, and TCO inputs
• Use enterprise AI tools for stakeholder communications, sentiment analysis, and change-impact mapping
• Manage assigned deliverables and support enterprise change and digital transformation initiatives
• Manage communication across stakeholder groups, including senior leadership, and facilitate meetings and presentations
• Structure workstream sub-problems into analytical workplans and develop preliminary hypotheses
• Develop a working understanding of project economics
• Informally coach Associates
• Support practice-building initiatives through reusable playbooks, frameworks, and case studies
• Own research and analysis for a thought-leadership workstream
• Identify follow-on opportunities and contribute to 1–2 proposals or pursuits per year
• Serve as day-to-day client contact for analyst- and manager-level stakeholders and own discrete deliverables or workstreams with limited supervision

• Strong understanding of change management fundamentals and enterprise change capability-building, backed by at least 3 years of hands-on OCM or transformation experience
• Minimum 3 years of recent, relevant Organizational Change Management (OCM) or enterprise transformation experience
• 5–8 years of overall professional experience consistent with Consultant capability tier
• Ability to design and stand up scalable change capability, including Centers of Excellence, self-service playbooks, and manager-led practices
• Ability to define and track outcome- and value-based metrics and connect change adoption to business results
• Working proficiency with enterprise AI tools for communications drafting, sentiment analysis, and impact/stakeholder mapping
• Proficiency in the Prosci ADKAR methodology
• Strong project management, critical thinking, problem-solving, data analysis, and information-structuring skills
• Ability to support digital transformation roadmapping and lead defined initiative workstreams
• Working knowledge of project economics, including billing rates, utilization, and margin
• Client relationship management and business acumen
• Executive presence and polished presentation skills
• Analytical and structured problem-solving skills
• Effective time management and prioritization across multiple workstreams
• Collaborative teaming skills
• Informal coaching and feedback skills
• Proficiency with PowerPoint, Excel, Word, and enterprise AI tools
• Minimum 3 years of recent, relevant OCM or enterprise transformation experience, including supporting, driving, and facilitating change
• Demonstrated success delivering client services in a collaborative, dynamic, and fast-paced environment
• Demonstrated ability to own a discrete deliverable or workstream with limited supervision and informally coach or support junior team members
• Prosci certification required
• Willing and able to travel to client sites as needed, approximately 25%

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
• Paid time off and company holidays, along with additional leave benefits as per policy
• Flexible work arrangements, supporting work-life balance
• Learning and development opportunities to support continuous growth and upskilling
• Employee wellness initiatives and programs focused on physical and mental well-being
• Retirement and statutory benefits in line with India regulations
• Inclusive and people-first culture, with a strong focus on collaboration and ownership
• Cross department training and development
• Sponsoring certifications and credentials for continued learning
• Multi-million-dollar technology lab