CRM Administrator, Salesforce

• Own a ticket queue of partner-related Salesforce requests, including data fixes, field updates, reporting questions, and pipeline discrepancies
• Troubleshoot integration failures across PartnerStack, Workato, and Salesforce and resolve workflow or synchronization issues internally
• Support partner commission questions by validating and correcting underlying Salesforce data
• Execute large-scale data cleanup, deduplication, and reconciliation projects
• Coordinate enrichment requests across customer, prospect, and partner records, including scoping needs, routing sourcing to the data team, and loading validated data into Salesforce
• Build and maintain Salesforce reports and dashboards for Partnerships and GTM stakeholders
• Run analysis projects for GTM leadership, such as technology stack consolidation, using AI tools where appropriate
• Document workflows and recommend improvements to data accuracy and efficiency

• Salesforce Administrator Certification — strongly preferred
• 2+ years in Salesforce Administration, Revenue Operations, or GTM/CRM Systems
• Experience with CRM data cleanup, reconciliation, and bulk updates
• Comfortable building Salesforce reports and dashboards; advanced Excel or Google Sheets
• Experience with integration/automation middleware (Workato, Zapier, Make, or similar) strongly preferred; ability to read workflow scripts to pinpoint failures is a plus
• Proactive communicator who asks clarifying questions before acting, owns tickets end-to-end, and manages multiple priorities with tight turnarounds
• Familiarity with PartnerStack, Gong, CauseIQ, Crossbeam, ZoomInfo, or Clay is a plus

• Permanent remote work flexibility
• Paid Time Off
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth