Junior SAP Services Manager

• Lead implementation, rollout, and improvement projects.
• Manage AMS contracts, including support and continuous improvement.
• Combine traditional project management practices with agile Scrum/Kanban methodologies.
• Plan and lead SAP implementation, improvement, and rollout projects.
• Manage scope, schedule, budget, risks, and quality.
• Coordinate functional and technical teams, including consultants, ABAP, BASIS, and integration specialists.
• Ensure alignment between the business and IT.
• Lead executive status meetings with client stakeholders.
• Facilitate agile ceremonies, including Planning, Reviews, and Retrospectives.
• Support backlog prioritization with the client.
• Ensure incremental deliveries focused on value.
• Manage AMS contracts, monthly baselines, backlog, and prioritization.
• Control SLAs, service volumes, capacity (FTEs), and profitability.
• Monitor performance and customer satisfaction metrics.
• Manage critical incidents and escalations.
• Support continuous improvement strategies and service maturity enhancement.

• Experience with SAP projects or AMS management support.
• Knowledge of SAP modules such as FI, CO, MM, SD, HCM, or similar modules.
• Understanding of project financial controls.
• Experience with tools such as MS Project, Jira, or similar platforms.
• Practical experience managing AMS contracts.
• Experience managing monthly baselines and margin control.
• Ability to lead executive steering committees.
• Experience working in complex, multi-module environments.

• Health Insurance: Comprehensive support for your well-being.
• Dental Insurance: Helping you maintain a healthy smile.
• Meal/Food Allowance: Enjoy your meals worry-free.
• Life Insurance: Peace of mind and security for you and your family.