NOC Infrastructure Administrator

• Provide operational support for a 24/7 NOC environment supporting Linux and Windows-based systems
• Operate, maintain, and manage Linux and Windows systems supporting production operations
• Perform data backup and recovery activities
• Monitor, manage, and maintain Linux and Windows servers and applications
• Create and maintain environment-specific operating procedures and documentation
• Create, manage, and maintain user accounts and group memberships in Active Directory
• Perform daily system monitoring, ensuring system integrity, availability, and successful completion of scheduled jobs and backups
• Define, prioritize, troubleshoot, and resolve support requests in an organized and efficient manner
• Administer and monitor cloud-based infrastructure and managed services
• Develop, maintain, and utilize automation scripts using Bash, PowerShell, Python, or similar technologies
• Assist with patch management in Linux and Windows environments
• Create and maintain operational, configuration, and knowledge base documentation
• Lead shift operations when required

• 4+ years of experience in Linux and Windows system administration
• Experience supporting production infrastructure in a 24/7 operational environment
• Strong knowledge of Linux and Windows server administration
• Experience with system and application monitoring in production environments
• Hands-on knowledge of networking concepts, including DNS, TCP/IP, DHCP, IP networking, and network troubleshooting
• Experience administering Microsoft infrastructure technologies, including Active Directory, DNS, DHCP, Group Policy, and Windows Security
• Experience with cloud platforms and virtualization technologies such as AWS, Azure, VMware, and Hyper-V
• Experience developing automation scripts using Bash, PowerShell, Python, or similar scripting languages
• Working knowledge of SQL queries and database troubleshooting
• Experience with web server administration and configuration
• Experience working with enterprise monitoring tools such as Nagios, Datadog, Jira, Salesforce, or similar platforms
• Experience managing incidents, documenting resolutions, and following operational procedures
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Positive and collaborative attitude
• Self-motivated with a strong sense of ownership and accountability
• Ability to identify inefficiencies and recommend improvements to systems and processes
• Ability to perform effectively in a fast-paced and rapidly changing environment
• Strong organizational, prioritization, and decision-making skills
• Ability to work effectively both independently and within a team environment
• Flexibility to work day, evening, night, weekend, and holiday shifts as part of a rotating schedule

• Comprehensive compensation and benefits package
• Health insurance
• Language courses
• Relocation program
• Remote work flexibility through the ForeverRemote work culture
• Professional development opportunities
• Certification programs
• Mentorship and talent investment programs
• Internal mobility opportunities
• Internship opportunities
• Collaboration on impactful projects for top global clients
• Inclusive and supportive work environment with open communication
• Regular team-building company social events
• Sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality