Admin Assistant

• Enter and update applicant and loan details
• Check that required documents have been received and correctly filed
• Maintain application status records
• Prepare files for assessment and settlement
• Follow up with brokers, clients and team members for outstanding documents and information
• Handle administrative enquiries from brokers and clients
• Ensure information passes accurately between brokers, clients and the team
• Manage emails and update the CRM and internal trackers
• Maintain digital files and prepare spreadsheets and reports
• Help schedule meetings
• Identify bottlenecks and suggest process improvements
• Support the team during busy periods when fast turnaround is needed
• Keep applications organised and progressing, documentation complete and records accurate
• Support the Australian lending and operations team so it can focus on clients, brokers and lending decisions

• Philippines-based candidates
• At least 2 years of experience as a Virtual Assistant, Admin Assistant, Loan Processor, Finance Assistant or similar
• Excellent attention to detail, organisation and time management
• Strong written and spoken English
• Confidence with Microsoft Office / Google Workspace
• Strong Excel or Google Sheets skills
• Comfort learning new software and systems
• Reliable, proactive approach and ability to work independently
• Discretion to handle confidential financial information appropriately
• Nice to have: experience in Australian lending, mortgage broking or finance administration
• Nice to have: experience with loan applications, financial documents and CRM / loan-management software
• Nice to have: experience supporting an Australian business and familiarity with Australian business terminology
• Disclose any existing ongoing roles or client work
• Reflect this engagement on LinkedIn profile, clearly marked as “Independent Contractor”

• Flexibility in how you manage your time as an independent contractor
• 100% remote work from home
• Clear path to take on more responsibility over time
• Reviews as skills and responsibilities increase
• Opportunity to learn how a private lender operates
• Opportunity to shape how the business works as it scales