Learning and Capability Lead – Shared Services

• Develop, implement, and continuously improve War Child Alliance’s learning and capability ecosystem
• Lead the organisational learning and capability strategy aligned with organisational priorities, workforce planning, and future capability needs
• Design and maintain learning frameworks, standards, methodologies, standard operating procedures, and minimum standards
• Develop structured learning pathways, capability programmes, certification approaches, and professional development journeys
• Lead blended learning, digital learning, communities of practice, coaching models, and innovative learning solutions
• Partner with technical teams, country programmes, and strategic partners on localisation, equitable partnerships, and sustainable capacity sharing
• Act as the technical specialist on learning and capability development
• Lead governance and optimisation of learning platforms and technologies, including Kaya LMS and digital badging/certification
• Develop quality assurance processes for learning products, journeys, and methodologies
• Lead or coordinate initiatives involving technical experts, consultants, academic institutions, and strategic partners
• Analyse learning data, capability trends, and organisational needs to evaluate effectiveness and inform decision-making
• Promote continuous learning, reflection, innovation, and knowledge sharing
• Deliver identified organisational training, capacity building, and onboarding
• Oversee learning platforms, e-learning authoring tools, digital badging, communities of practice, and learning analytics
• Translate evidence-based models, organisational priorities, and partner needs into scalable learning solutions
• May manage external learning designers, consultants, and strategic learning partnerships
• Support knowledge sharing, peer learning, communities of practice, and capacity strengthening between War Child and its partners
• Promote War Child’s mission, safeguarding standards, JEDI principles, and Core Humanitarian Standard framework

• Relevant qualification or equivalent professional experience in Learning & Development, Organisational Development, Education, Human Resources, Psychology, Instructional Design, Knowledge Management, or a related field is desirable
• Experience developing and implementing organisational learning, capability development, or talent development initiatives within a complex organisation
• Experience designing learning frameworks, professional development pathways, or capability programmes
• Experience leading or coordinating complex learning projects involving multiple stakeholders, technical experts, partners, or external providers
• Experience building or improving digital learning solutions, blended learning approaches, or learning technologies
• Experience translating capability needs into practical and scalable learning solutions
• Experience using learning analytics, evaluation findings, or workforce insights to improve learning effectiveness and inform organisational decision-making
• Experience working in international, humanitarian, development, education, or other values-led environments
• Fluency in English is required
• Additional languages may be useful, including Arabic, Dari, French, Spanish, or Ukrainian
• Knowledge of organisational learning, capability development, instructional design, and adult learning methodologies
• Understanding of organisational development, change management, talent development, and workforce capability planning
• Understanding of digital learning ecosystems, learning technologies, quality assurance, and learning evaluation methodologies
• Ability to design and implement learning frameworks, standards, and scalable capability solutions
• Ability to translate complex organisational priorities into practical learning and capability interventions
• Ability to manage learning projects and coordinate multiple stakeholders while maintaining quality and consistency
• Ability to analyse learning data and organisational trends
• Ability to build collaborative relationships and influence stakeholders across functions, cultures, and organisational levels
• Preference is given to applicants who reside and have valid working permits
• Applicants must submit a Criminal Record Certificate
• Applicants must apply through the careers website by 31/10/2026
• Applicants must submit a CV and cover letter in English

• Professional development opportunities
• Capacity building and growth through the role and War Child’s global network
• Diverse, inclusive and respectful workplace
• Safety, fairness and equal opportunity for all
• Meaningful work supporting children and families affected by conflict
• Local secondary labour conditions based on the in-country salary scale
• Flexible hybrid/remote working arrangement (as indicated by the title)