Senior Strategic Account Executive – ROA

• Manage and expand important customer accounts, including high-growth technology, retail, eCommerce, insurance, and fintech companies
• Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results
• Partner with Twilio teams to identify new revenue opportunities within the account portfolio
• Serve on cross-functional account teams with product, finance, support, and services representatives
• Run disciplined forecasts, achieve goals, and present guidance to executive management
• Run consultative sales cycles focused on discovery, customer needs, and championing customer perspectives
• Protect and grow Twilio's communications business across assigned customers, with a focus on India enterprises
• Manage customers consuming Twilio messaging, voice, and email services

• More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers
• Experience supporting South East Asia or South Asia territories
• Experience with relationship management, cross-sells, upsells, and solutions consulting
• Comfortable working with business and highly technical leaders
• Analytical account development strategy using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models using MEDDPICC
• Entrepreneurial mindset with appetite to define processes and build programs
• Proven track record of developing, growing, and delivering revenue and gross profit results, especially for large-scale and enterprise customers in Asia
• Excellent verbal and written communication skills
• Bachelor's Degree or equivalent years of experience
• CDP and CPaaS experience is highly desirable
• Experience selling SaaS/CPaaS/CDP solutions to technical and business audiences
• Understanding of the customer experience (CDP + CPaaS) business model
• Experience managing high-tech South East Asia enterprises

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Volunteering and donation support
• Remote-first work arrangement