Key Account Manager – Core Brands

• Responsible for Lieferando’s most important strategic Core Brand partnerships
• Serve as the senior-management-level point of contact for major QSR brands
• Develop, manage, and implement Joint Business Plans with multi-year growth strategies
• Own contractually agreed GMV targets, marketing investments, and operational SLAs
• Conduct weekly and monthly business reviews with partners
• Manage escalations and resolve operational or technical challenges quickly
• Act as the central point of contact for franchisees’ operational concerns, as well as customer service and logistics topics
• Work closely with the Senior Team Lead and the global team

• Degree in business administration, commercial training, or a comparable qualification
• Extensive experience in Key Account Management, ideally with top-tier clients or in the QSR/FMCG sector
• Proven success managing strategic partnerships and achieving ambitious GMV/revenue targets
• Fluent in German and English, both written and spoken
• Highly professional, with strong expertise in contract negotiations and strategic account management
• Excellent communication and sales skills, with persuasive negotiation abilities
• Independent, structured, and efficient working style, combined with a confident presence
• Entrepreneurial mindset and enthusiasm for developing new solutions
• High willingness to travel to customers
• Proficiency in Salesforce, MS Office, Google Drive, and Slack

• Competitive compensation package, complemented by an open feedback culture and regular performance reviews
• Company car for both business and private use
• Urban Sports Club membership
• €90 per month in Lieferando Pay credit
• Company pension plan with a 20% employer contribution
• Opportunity to join a variety of communities and ERGs
• Diverse professional development opportunities through the Learning Hub and internal training
• Sustainability initiatives and the opportunity to work in a DGNB-certified office in Berlin
• Shared experiences such as summer and/or winter celebrations